Infosys BPO secured a Five year Deal with UK Telecom giant T-Mobile

Infosys BPO secured a Five year Deal with UK Telecom giant T-Mobile

Infosys BPO, the business process outsourcing harm of Infosys Technologies, today announced that it has secured a five-year contract with T-Mobile United Kingdom. Infosys BPO has been engaged by T-Mobile UK to support several core processes for their finance directorate - covering customer finance, commercial finance and accounting (F&A) and procurement operations.
This strategic partnership is significant as Infosys BPO is taking responsibility for specific transactional activities, allowing T-Mobile to concentrate on the main financial issues that are strategically important or which deliver competitive advantage.

Over the past year, Infosys BPO has been focusing on acquiring domain expertise across industries to enable it to address industry-specific pain points faced by clients, using a combination of process and technology levers to improve efficiencies.

Infosys BPO’s continuous focus on process excellence and operational scalability has been seen as important factor to forging this strategic partnership.
"We are pleased to have been selected by T-Mobile United Kingdom. Our strong F&A capabilities combined with our understanding of the telecom industry helps us successfully transform businesses of our clients.” said Gopal Devanahalli, Vice President and Head, Communications, Media and Entertainment (CME), Infosys BPO.
Tim Spence, Head of Customer Finance, T-Mobile UK, said: “We were keen to partner with a company that possessed a good understanding of our requirements and business needs. Infosys BPO has shown deep telecom experience and is widely recognized as a leader in business process outsourcing. We are confident of gaining immense value through our partnership with Infosys BPO."